Delivery / Shipping Method and Timing Policies

Within the USA and Canada, Standard Shipping of most products is done using United States Postal Service (USPS), most commonly using Priority Mail. Small orders may be shipped First Class Mail. Our alternative method of shipping is FedEx Ground. We do not use United Parcel Service (UPS).

 

Orders are typically shipped within five business days after receipt of order. However, longer shipping times may occur during holiday periods, office vacation shutdown, and extended international business activities. Such closed dates are posted and updated in this section, as follows:

none scheduled

 

For most shipments, when a PO Box is to be used for your receipt of your mail delivery, please supply your PO Box address and zip code / postal code.

 

For shipments known to be shipped by FedEx, please supply a physical address, including the zip code / postal code for the physical address.

 

Standard Shipping & Handling charges are automatically calculated and will be displayed in your Shopping Cart. The Standard Shipping and Handling costs appearing in your Shopping Cart are calculated based on the rates listed below.

 

Sales Amount (USD) USA Canada Mexico Other International
Up to 100.00   7.00 20.00 30.00 40.00
100.01 – 250.00 12.00 30.00 40.00 60.00
250.01 and over 18.00 50.00 60.00 90.00

Express shipping can be provided only when arranged via email to info@steelstructures.com and agreed to by SSTC, or when arranged by telephone to (734) 878-9560 and agreed to by SSTC. Additional charges for express shipping will be quoted in advance upon request.

 

For information on delivery time outside the USA and Canada, request alternate or express shipping, to get a shipping price quote, or for questions, contact SSTC at info@steelstructures.com .

 

International Delivery (including Canada) may include additional fees such as duties and/or taxes imposed by your local Customs office. These additional fees are not covered by SSTC’s shipping and handling charge and you are responsible for these costs; as well as verifying that the product can lawfully be imported into the destination country. If you have any questions regarding these fees, please contact your local Customs Office, as they can provide you with all the necessary information regarding customs fees.

If you have any questions regarding these policies, please email SSTC at info@steelstructures.com or call (734) 878-9560.